This assertiveness bitesize training explains: what assertiveness and assertive behaviour is; gives some tips on how to be assertive in a custody context in particular, including assertive language tips; and explores what to do when assertiveness doesn’t attain the response needed.

For Panel Chairs and Co-ordinators, there is a further briefing called ‘Chairing Meetings Guidance’, which includes a section on how to be assertive in meetings and dealing with conflict. You can find this here in the Briefings and Guidance section of the ICV Resources page.